Hoover Electric, Plumbing, Heating, and Cooling logo

Plumbing Outside Sales Advisor

Hoover Electric, Plumbing, Heating, and Cooling
Full-time
On-site
Troy, Michigan, United States
Full-time
Description

At Hoover, we’re more than just a home services company – we’re a community. Where we are proud to be a trusted local business that’s rapidly growing; thanks to our commitment to quality work, exceptional employee satisfaction, ongoing support and training we offer our team. 

We’re looking to continue our growth by adding a new Plumbing Outside Sales Advisor who is both skilled and customer focused! 

At Hoover – where we take care of our employees like family and deliver the quality our community depends on. You get more than just a paycheck you get the chance to take your career to the next level. 


What’s in it for you?


  • Competitive Pay
  • Comprehensive Benefits Package: 
  • Medical 
  • Dental
  • Vision
  • Prescription 
  • Life Insurance
  • Short Term/Long Term Disability Coverage
  • Employee Assistance Program (EAP)
  • NB Fitness Discount 
  • 6 Paid Holidays 
  • Paid Time Off + Vacation 
  • Biweekly Pay! 
  • Consistent Weekly Work Schedule 
  • Company provided: Gas Card, Truck, iPad and Uniforms
  • Ability to dispatch from home! 
  • Company match 401K Retirement Plan
  • Ongoing Weekly Training – Enhance your sills both technically and professionally. 


What you’ll accomplish: 

  • Respond to company-generated leads and conduct in-home plumbing consultations.
  • Build trust with homeowners through education and solution-based selling.
  • Create accurate estimates and present service and product options.
  • Explain and assist with customer financing when applicable.
  • Confirm payment details and ensure documentation is complete.
  • Coordinate with install coordinators, technicians, and dispatch for smooth job flow.
  • Visit job sites as needed to confirm installation feasibility and scope.
  • Maintain organized sales records using CRM or ServiceTitan.
  • Meet or exceed monthly sales targets and key performance metrics.
  • Attend ongoing product and sales training to improve performance.
  • Ensure all sales comply with plumbing codes and permitting requirements.
  • Deliver an exceptional customer experience from consultation through job completion
  • Other duties as assigned.

What Success Looks like:

  • You consistently meet or exceed monthly sales goals while maintaining ethical, solution-based selling practices.
  • Homeowners see you as their go-to expert and feel comfortable moving forward with your recommendations.
  • Customers feel informed, confident, and taken care of from the first visit through job completion — resulting in high satisfaction and referrals.
  • Jobs flow smoothly, expectations are aligned, and both customers and internal teams stay informed and supported.
  • You actively participate in weekly training and consistently sharpen your skills to grow your career at Hoover.
  • You collaborate seamlessly with the team, step in when needed, and represent Hoover with professionalism and pride.


Traits we Admire:

  • Accountable: Positive and reliable with a strong work ethic
  • Professional: Excellent communication and customer service skills
  • Coachable: Team-oriented, humble, high energy, with a willingness to learn 
  • Integrity: Commitment to quality workmanship
  • Organized: Keep work areas and company vehicle, clean, organized and well maintained. 
  • Entrepreneurial: Willing to ask for the business and commitment to doing the job right the first time



Requirements
  • Residential sales experience, preferably in plumbing or home services.
  • Strong communication, presentation, and closing skills.
  • Ability to assess customer needs and present solutions.
  • Familiarity with estimates, financing options, and CRM/estimating software.
  • Professional, organized, and customer focused.
  • Valid driver’s license and flexible availability.


Apply now
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