Plumbing Service Manager
1-Tom-Plumber Johnstown
1 day ago
Full-time
On-site
Hollidaysburg, Pennsylvania, United States
$60,000 - $100,000 USD yearly
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Do you consistently go above and beyond to provide exceptional customer service, yet feel unappreciated or unheard by your current company?
Do you often take on additional responsibilities and help coworkers with their mistakes, but need more recognition or support in return?
Are you passionate about accountability and a customer-centric approach, but frustrated by a work environment that doesn’t share those values?
At 1-Tom-Plumber, we understand that many businesses struggle to maintain a consistent, high-quality customer experience, resulting in unhappy clients and an uninspired team. We believe in creating a supportive work environment that fosters growth, innovation, and a customer-first approach.
We’re seeking a dedicated individual with excellent communication skills and the ability to multitask in a fast-paced environment, who shares our values and passion for service excellence.
Join the 1-Tom-Plumber team and become a vital part of our mission to create remarkable customer experiences! Together, we can transform the plumbing industry by prioritizing service excellence, fostering a supportive work environment, and maintaining a strong customer-centric approach.
Duties:
- Manage and lead a team of service technicians
- Provide exceptional customer service by addressing inquiries and concerns promptly
- Oversee service scheduling, ensuring efficient workflow and time management
- Uphold company policies and procedures to maintain a safe and organized work environment
- Uphold company policies and procedures to maintain a safe and organized work environment
This position offers a competitive salary and a dynamic work environment. If you possess the required skills and are passionate about delivering exceptional service in the plumbing customer service industry, we invite you to apply for the Service Manager position.
Benefits:
- Salary based on relevant experience and performance
- Health, Dental, Vision, and Life Insurance, as well as supplemental insurance
- Paid time off (PTO) and Paid Holidays
- 401k
- Company Vehicle
- Salary based on relevant experience and performance
- Health, Dental, Vision, and Life Insurance, as well as supplemental insurance
- Paid time off (PTO) and Paid Holidays
- 401k
- Company Vehicle
Compensation: $60,000.00 - $100,000.00 per year
1-Tom-Plumber is a 24/7/365 emergency service commercial focused plumbing franchise that bolts onto water restoration companies. We are seeking customer service oriented team members, who appreciate a family atmosphere! Regardless of your level of experience, you must be ready to constantly learn and better yourself.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.