Residential Service Plumber

Residential Service Plumber

Location: Rochester, NY

Sign-on Bonus: $1500

(This position is located in Rochester, NY. Qualified candidates must be willing / able to commute to the greater Rochester area.)

Jack & Jill Plumbing is seeking an experienced Residential Service Plumber to join our team. This full-time position focuses on in-home service, repair, and maintenance work across Rochester and surrounding counties.

Compensation

$30.00-$50.00 per hour, based on experience

Additional performance-based bonus opportunities

Work Schedule

• Full-time
• Monday through Friday
• Day shifts (8 hours)
• No nights, weekends, on-call, or holidays

Position Overview

This role involves diagnosing plumbing issues, completing repairs, and delivering reliable service to residential customers. Technicians are dispatched from home and travel to job sites throughout the service area.

Key Responsibilities

• Troubleshoot and repair residential plumbing systems
• Perform routine service and preventative maintenance
• Explain findings and solutions clearly to customers
• Complete service documentation accurately
• Handle payment collection in accordance with company procedures
• Maintain a professional appearance and work standards

Requirements

• At least 3 years of residential plumbing experience
• Valid driver's license with a clean driving record
• Strong communication and customer service skills
• Ability to manage multiple service calls efficiently
• Must meet pre-employment screening requirements

Benefits

• 401(k) retirement plan
• Paid time off
• Flexible scheduling options
• Company-provided, fully stocked service vehicle
• Dispatch from home

Work Location

This is a field-based position serving Rochester, NY and Monroe and Orleans Counties. Candidates must live within the service area or be willing to relocate before starting.

About Jack & Jill Plumbing

Founded in 2014, Jack & Jill Plumbing provides residential plumbing services throughout the Rochester region. The company focuses on dependable service, practical solutions, and maintaining a professional work environment for its team.

Equal Opportunity Employer

Jack & Jill Plumbing considers all qualified applicants for employment without regard to legally protected characteristics.