Location: Dayton, Ohio
Compensation: $85,000–$90,000 base salary + performance-based bonus
Benefits:
Health insurance – 75% employer-paid
Dental insurance – 75% employer-paid
Paid Time Off (PTO) + paid holidays
We are seeking an experienced and highly personable Plumbing Operations Manager to oversee and support day-to-day operations across residential, commercial, and new construction plumbing projects. This role is ideal for a strong leader who understands the field, can communicate effectively with customers and crews, and can manage projects from planning through completion.
The Operations Manager will work closely with ownership, technicians, and project teams to ensure projects are bid accurately, executed efficiently, and delivered with exceptional quality and customer service.
Oversee daily plumbing operations across residential, commercial, and new construction projects
Manage and support field teams to ensure productivity, quality workmanship, and safety
Review, interpret, and read blueprints and construction plans
Create and draw isometric drawings as needed for projects
Bid and estimate residential and commercial plumbing projects, including:
Time & material pricing
Labor and material takeoffs
Prepare and review proposals, change orders, and job costing
Coordinate scheduling, manpower, and materials to meet project timelines
Act as a point of contact for customers, builders, and general contractors
Ensure projects are completed on time, within budget, and to company standards
Support process improvement and operational efficiency
Utilize software systems to track jobs, manage workflows, and maintain documentation
Proven experience in residential, commercial, and new construction plumbing
Strong ability to read blueprints and construction documents
Must be able to draw isometric drawings
Experience bidding and estimating plumbing projects (residential & commercial)
Ability to accurately quote time and material jobs
Strong leadership, communication, and interpersonal skills
Highly organized with strong problem-solving abilities
Customer-focused mindset with a professional demeanor
Plumbing license is NOT required
Experience using FieldEdge and/or ServiceTitan (strong plus)
Prior operations, project management, or supervisory experience in plumbing
Experience working directly with general contractors and builders
Personable and professional — able to build trust with customers and teams
Confident decision-maker with hands-on plumbing knowledge
Detail-oriented with strong organizational skills
Team-oriented leader who can hold crews accountable while supporting growth